Customer Care Tutorials
Welcome to the Customer Care Tutorial section of the Alight Integration Center.
In this section, we bring together Customer Care APIs.
Use them to create a seamless integration in your own employee portal of choice.
Recreate the experience we offer for the employees with our own dedicated Alight WorkLife Portal.
All of the APIs in this section follow the self service model and are optimized for individual requests.
My Tickets
The MyTickets will give access to all tickets for employees to setup a company or a country based on client configuration. A working customer configuration must be available before the MyTickets API can be used.
Case Management
If you are looking for the more traditional self service MyTickets API to embed in your own employee portal, then take a look at our Case Management.